Visitor & Cancellation Policy - The World of Ouzo

Visitor & Cancellation Policy

Visitor Policy – The World of Ouzo

Plomari Distillery Isidoros Arvanitis S.A.

  • Visitors are kindly requested to arrive at the Museum premises at least 15 minutes prior to their scheduled booking time.
  • Minors must be accompanied by an adult at all times.
  • Online bookings close 10 minutes before the start of each scheduled tour.
  • Bookings cannot be cancelled or modified.
  • In the event that a tour is cancelled due to the Company’s responsibility or extreme weather conditions, we will contact you to arrange a new date or a refund.
  • For refunds, you are required to send an email to museum.lesvos@ouzoplomari.gr in order to receive further instructions.